✍️ E-Sign Consent & Disclosure

Version 1.1 · Effective September 13, 2026

The short version
  • Before you sign electronically, the law says you should know these things — in plain language.
  • You can always ask for a paper copy, and you can withdraw your consent to sign electronically.
  • When you sign, the time, your IP address, and your device details are recorded on a Certificate of Completion. That record protects you as much as anyone.
  • Some documents — wills, most family-law papers, court filings, and others listed below — may not be valid when signed electronically.

1. What this disclosure is

This disclosure explains what it means to receive and sign documents electronically through MaxSign, the e-signature service operated by Max AI, Inc., Austin, Texas. Federal law (the ESIGN Act) and Texas law (Chapter 322 of the Business & Commerce Code) require that you receive this information before you consent, and that your consent be given affirmatively. Please read it before you sign.

2. What you are consenting to

When you complete the signing ceremony — tapping Sign Document after the consent notice shown beside it — you agree that: (a) the document presented to you, and the related records about it, may be provided to you electronically; (b) your electronic signature — the signature you draw on the signing page — has the same legal effect as a handwritten signature; and (c) messages about the document (delivery, reminders, and your completed copy) may be sent to you electronically.

Your consent applies to the document in front of you and the records related to it. Each new document you are sent asks for consent again — consent is per transaction, not forever.

3. Your right to a paper copy

You may request a paper copy of any document at any time — before or after signing — by contacting the person or organization that sent it (the "Sender"). The Sender’s name appears on the signing page and in every message about the document. Max AI, Inc. does not charge a fee for the electronic record; whether the Sender charges a reasonable copying fee for paper is between you and the Sender.

After you sign, a copy of the completed document and its Certificate of Completion is delivered to you electronically. Download it and keep it.

5. What you need to sign electronically

To sign through MaxSign you need:

  • A device (phone, tablet, or computer) with a current, standard web browser with JavaScript enabled.
  • An internet connection.
  • A working email address.
  • The ability to view PDF files, to open your completed copy.
  • Enough storage (or a printer) to keep your copy.

By opening your signing link and completing the ceremony in your browser, you demonstrate that you can access records in the electronic form used. If these requirements ever change in a way that risks your access to your records, you will be notified and offered a way to keep access.

6. Keeping your contact information current

Tell the Sender promptly if your email address changes, so documents and completed copies keep reaching you. The Sender updates the delivery details on their side; your signing link itself never needs your login.

7. Documents that may not be signed electronically

The law excludes or restricts electronic signature for certain kinds of documents. An electronic signature may not be legally effective for:

  • Wills, codicils, and testamentary trusts.
  • Family-law documents such as divorce decrees, adoption papers, and similar matters of family law.
  • Court orders, official court filings, and other documents required to be filed with a court — court e-filing runs through the court’s own e-filing rules and channels, not through MaxSign.
  • Documents that must be notarized, sworn before an officer, or witnessed, unless those requirements are separately satisfied outside MaxSign.
  • Certain documents governed by the Uniform Commercial Code, including many negotiable instruments and documents of title.
  • Notices of cancellation or termination of utility services.
  • Notices of default, acceleration, repossession, foreclosure, or eviction relating to a person’s primary residence.
  • Notices of cancellation or termination of health insurance, life insurance, or benefits (excluding annuities).
  • Product recall notices and notices of material failure of a product that risks endangering health or safety.
If your document may fall in one of these categories, ask the Sender — or your own attorney — before signing electronically. Whether a specific document is suitable for electronic signature is the responsibility of the Sender and the Signer, not of Max AI, Inc.

8. What gets recorded when you sign

Electronic signatures are trustworthy because of their evidence trail. When you sign through MaxSign, the following are recorded and appear on the Certificate of Completion attached to the completed document:

  • The date and time of each step, in UTC and Central Time.
  • Your IP address and your device and browser details.
  • The document’s cryptographic fingerprint — a SHA-256 hash, plus a hash for every page — so any later alteration of a copy can be detected.
  • The moment you gave your electronic-signature consent.

Your geographic location is not recorded. This record protects you: it is what makes your signed copy provable, and anyone else’s tampering detectable.

9. If something is wrong

If you receive a signing request you did not expect, if a document was signed in your name without your authority, or if anything about a completed document looks wrong — tell the Sender immediately; their name is on the signing page and on every message about the document. If the document has not been signed yet, you can also press Decline on the signing page, which stops the signing and records the decline. Do this promptly — early reports protect the record best.

10. Contact

For anything about a document you were sent — copies, corrections, paper delivery, or withdrawal of consent — contact the Sender named on your signing page. MaxSign is operated by Max AI, Inc., Austin, Texas; the Terms of Service and Privacy Notice apply to your use of the signing service.

© 2026 Max AI, Inc. · Austin, Texas · Version 1.1 · Effective September 13, 2026